Basseterre, Saint Kitts, May 13, 2026 (PMO) — The Government has officially launched a new Digital Insurance Card system that will allow approximately 8,500 public servants to access real-time medical claims processing without having to pay full costs upfront or submit reimbursement forms. The initiative was launched through a partnership between the Government of Saint Kitts and Nevis and National Caribbean Insurance (NCI), representing the latest phase of the government’s broader healthcare reform agenda following the December 2025 expansion of lifetime health insurance coverage for public sector employees and retirees. Prime Minister Drew stated: “We believe that health care is a human right, that health care should not be a privilege, but it should be a human right.”
The new NCI WellCare Digital Insurance Card allows insured government employees and eligible dependents to receive healthcare services through participating providers while only paying the required co-payment at the point of service. The remaining balance is processed electronically in real time. CEO of National Caribbean Insurance Mrs. Diana Williams Humphreys explained: “There’s no claim form to be filled out. There’s no waiting for reimbursement, and real time access to health benefits.” The system currently includes participating providers in Saint Kitts, Nevis and Anguilla, with additional providers expected to be added continuously. The Prime Minister also linked the initiative to broader reforms for public servants, including pension reforms and enhanced retirement benefits for Government Auxiliary Employees (GAEs): “Now you have a gratuity, now you have a pension, and now you have health care, until the Lord decides to take you from this earth.”