Facebook
Subscribe

Choose a plan to become a member of the

St. Kitts-Nevis Trades & Labour Union

Choose a plan from below, subscribe, and get access to our member benefits!

Monthly plan

Yearly plan

Member Benefits Include

  • Collective Representation
  • Legal Representation
  • Grievance Resolution
  • Professional Development
  • Health and Safety Advocacy
  • Social and Networking Events
  • Governmental Advocacy
  • Job Security and Seniority Advocacy
  • Information and Resources
  • Open Door Policy
  • Workers Representation on a National Scale

Collective Bargaining Representation

The union negotiates collective bargaining agreements on behalf of its members to ensure fair wages, benefits, and working conditions. Shop stewards act as liaisons between the workers and the union leadership.

Legal Representation

Members have access to legal assistance for workplace-related issues, such as unfair dismissal, discrimination, and safety violations.

Grievance Resolution

The SKNT&LU supports members in resolving workplace grievances, advocating for fair treatment and due process.

Professional Development

The union provides opportunities for members to enhance their skills and career prospects through various educational programs.

Health and Safety Advocacy

A key focus is on promoting safer work environments and compliance with health and safety standards.

Social and Networking Events

Members can participate in events that foster community and provide networking opportunities.

Governmental Advocacy

The union lobbies for policies and legislation that protect and advance workers' rights and interests.

Job Security and Seniority Advocacy

Efforts are made to ensure fair practices regarding layoffs, promotions, and other job changes, often prioritizing seniority and performance.

Information and Resources

The union keeps members informed about labor rights, industry developments, and union activities through various communication channels.

Open Door Policy

Members have direct access to union representatives for guidance and support, with non-members also encouraged to engage with the union.

Workers Representation on a National Scale

The SKNT&LU represents workers at the national level on various committees, influencing policies and regulations affecting labor and employment.

Search

Search for an article

Type in your search query...
HomeBusinessTDC Home and Building Depots and LUBECO (1991) Limited Elevate Customer Experience...

TDC Home and Building Depots and LUBECO (1991) Limited Elevate Customer Experience Through Staff Training Initiative

BusinessGeneral NewsWorkers News

Published on

By Admin
Ms. Valma Anthony, Senior Branch Manager at LUBECO (1991) conducting a session on mattresses

Basseterre, St. Kitts – TDC Home and Building Depots have partnered with LUBECO (1991) Limited, a Regional authority in the bedding industry to host a series educational in-house sales, customer service, and merchandising training sessions for the Furniture and Household Sales Associates.

The joint training initiative, which commenced earlier this month, is designed to equip employees with in-depth product knowledge, effective sales techniques, and improved customer service strategies. 

LUBECO (1991) Limited’s expertise in bedding solutions is providing the TDC Home and Building Depots Sales Teams with specialized insights to better inform and serve customers looking for premium comfort and quality in their home essentials.

The face-to-face sessions are being facilitated by Ms. Valma Anthony, Senior Branch Manager from the St. Lucian based manufacturing plant, which include a mix of product knowledge and real-time merchandising exercises to help staff align with best industry practices. Employees are also being taught how to create engaging product displays, identify customer preferences effectively, and communicate product benefits confidently to drive customer satisfaction and loyalty.

Mr. Iston Williams, Senior Manager of TDC Home and Building Depot on St. Kitts, highlighted the importance of continuous training and development: “Our commitment to excellence is rooted in how well we understand and meet our customers’ needs. Partnering with LUBECO enables us to not only broaden our staff’s knowledge but also ensure that our customers receive a superior level of service and support when shopping for bedding and other home products.”

Ms. Anthony also her expressed enthusiasm about the collaboration: “Our mission is to share our years of expertise in the bedding industry with our partners, the TDC Home and Building Depots, to foster an enriched customer service culture. These sessions are tailored to ensure that the staff not only understand our products but are empowered to showcase them in ways that resonate with the customer.”

The cooperation between both companies represents a shared dedication to quality, service, and customer-centric practices, which is aimed at advancing professional development, customer interactions and elevating overall shopping experience.

Picture – Ms. Valma Anthony, Senior Branch Manager at LUBECO (1991) conducting a session on mattresses

Latest articles

General News

Government Secures Buckley’s Estate Lands for 1935 Uprising Tribute Plans, Announces School History And Holiday Details

Such disclosure was made by Parliamentary Representative for St.Christopher Three (West Basseterre) Konris Maynard, during the annual 1935 Buckley’s Uprising commemoration ceremony for the 91st anniversary held on Wednesday 28th January at the Buckley’s Estate grounds-as organised by the Nyabinghi Theocracy Order.
General News

Applications Open at SCHSBM for August Intake

Applications are now open at the Sagicor Cave Hill School of Business and Management (SCHSBM), The University of the West Indies, Cave Hill Campus for degree programmes beginning in August, as the School expands its academic offering to prepare students for leadership in sectors reshaping the global economy.
Social Commentary

A Black History Month Early Present: Buckley’s Uprising to Be Taught in Schools

For far too many decades, St. Kitts and Nevis has missed critical opportunities to fully spotlight and institutionalise the teaching of an event that earned Buckley’s Estate the distinction of being recognised as the “Birthplace of Caribbean Democracy.” This was not a local disturbance confined to a sugar estate where workers stood up for justice; it was a seismic moment that ignited political awakening, labour reform, and democratic consciousness across the Caribbean and beyond-AN UPRISING!
General News

SKNFA Introduces Gate Receipts Revenue-Sharing Pilot as Part of Transition to Semi-Professional Premier League

The St. Kitts-Nevis Football Association (SKNFA) has announced the implementation of a landmark pilot initiative designed to provide direct financial support to Premier Division clubs, as the Association advances its strategic objective of transitioning the Premier League toward a semi-professional competition.

More like this

General News

Government Secures Buckley’s Estate Lands for 1935 Uprising Tribute Plans, Announces School History And Holiday Details

Such disclosure was made by Parliamentary Representative for St.Christopher Three (West Basseterre) Konris Maynard, during the annual 1935 Buckley’s Uprising commemoration ceremony for the 91st anniversary held on Wednesday 28th January at the Buckley’s Estate grounds-as organised by the Nyabinghi Theocracy Order.
General News

Applications Open at SCHSBM for August Intake

Applications are now open at the Sagicor Cave Hill School of Business and Management (SCHSBM), The University of the West Indies, Cave Hill Campus for degree programmes beginning in August, as the School expands its academic offering to prepare students for leadership in sectors reshaping the global economy.
Social Commentary

A Black History Month Early Present: Buckley’s Uprising to Be Taught in Schools

For far too many decades, St. Kitts and Nevis has missed critical opportunities to fully spotlight and institutionalise the teaching of an event that earned Buckley’s Estate the distinction of being recognised as the “Birthplace of Caribbean Democracy.” This was not a local disturbance confined to a sugar estate where workers stood up for justice; it was a seismic moment that ignited political awakening, labour reform, and democratic consciousness across the Caribbean and beyond-AN UPRISING!
Exit mobile version